Seal Off the Area
If you find mold in the unit and suspect it may be Black Mold seal off the area and arrange to have the mold tested as quickly as possible.
Notify any tenants living there that there is mold, that the area has been sealed off, and that you are going to have it tested.
If your tenant discovers mold, visit the property to identify the location of the mold and ensure the area is sealed off and notify your tenants that you are going to arrange to have the mold tested.
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Get Quotes for Mold Testing
Call a few mold testing companies to get quotes for what they would charge to come test the mold.
Ask if they also handle mold remediation.
Find out how far out they are booked for both testing and remediation.
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Hire a Mold Testing Company
Once you have a few quotes hire a company to test the mold. You should consider cost, reputation, availability, and responsiveness.
If a company quoted low prices and seems really great but would not be able to complete the testing for 2 months you may want to factor that into your decision.
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Notify Tenants You're Having the Mold Tested
Let your tenants know that you've hired a mold testing company and when the testing will occur.
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Have the Mold Tested to Confirm if it is Black Mold
Once you decide on a mold testing company have the mold tested as soon as possible.
They will identify precisely what type of mold is present, and recommend the next steps for remediation.
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Inform Tenants of Mold Test Results
Once you have the results from the mold test back inform the tenants whether or not Black Mold is present.
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The Mold is not Black Mold
If the mold turns out not to be Black Mold, inform the tenants and then have the necessary repairs made to stop any further water leaks and restore the property to it's original condition.
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Mold Remediation
If the presence of Black Mold is confirmed,
- Notify the tenants immediately
- Seal off the area and avoid further exposure until the mold can be professionally removed
- Hire a mold remediation company and have them complete the mold removal
- Notify the tenants once the mold remediation is complete
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Complete Home Repairs
Once the mold remediation is complete hire the necessary personnel or company to complete any repair to drywall, flooring, roofing, etc to bring the property back to the condition it was at before the issue.
Keep your tenants informed about the repairs you plan to have done throughout the restoration process and when you expect them to be finished.
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Check In with Tenants Afterwards
Check in with your tenants to make sure they feel there are no remaining issues with the mold remediation or the repairs. If they truly feel negatively impacted by the former presence of the mold consider the best course of action to resolve this.
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Disclosure to Future Tenants
Include the Black Mold remediation on all disclosure forms for the property. This includes disclosures to future tenants, your property manager, and potential buyers of the property.
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Additional Challenging Tenant Scenarios
Have another tenant challenge? Check out these other checklists.
More posts: Tenant Scenario